Experience:
Nov 2000 - present
Information Technician - Telecom, Truckee Meadows Community College
Maintain Intecom E-Pointspan PBX, including troubleshooting and repair of problems, applying software upgrades, performing system backups, and moves, adds, and changes (MACs). Maintain and troubleshoot circuit switched (POTS) and voice over IP (VOIP) connectivty to remote campuses. Maintain 3-Com 8250 Unified Messaging System running SCO OpenServer. Assist vendor with beta testing of telephony applications. Document PBX maintenance procedures.
March 1999 - Nov 2000
Computer Help Desk Technician, Truckee Meadows Community College
Installed, configured, and upgraded software on Windows95/98-based PCs, including Office 97, Novell Netware, and Citrix ICA clients. Configured TCP/IP on Windows clients. Troubleshot and repaired PC hardware and network connectivity problems. Installed common PC hardware including network interface, sound, and video cards.
June 1997 - Jan 1999
Vehicle Maintenance Mechanic, Nevada Air National Guard
Troubleshot and repaired vehicle systems and components on a wide range of equipment. Researched parts and supplies required using Standard Base Supply System database. Documented all maintenance and parts data and provided Maintenance Control and Analysis with reports of all repairs performed.
Jan 1996 - June 1997
Vehicle Maintenance Control and Analysis, Nevada Air National Guard
Performed computer operations support for the Vehicle Maintenance Shop, including maintaining databases within Online Vehicle Interactive Management System (OLVIMS) and Automated Fleet Information System (AFIS), and system maintenance including software updates and system backups.
Education:
A.A.S. Computer Programming, Truckee Meadows Community College, May 2002
Intecom Station and System Database, Pointspan Operations and Maintenance
3-Com Callwise (voice mail) System Setup and Administration
Other:
Computer Languages: C, shell scripting (bash), Visual Basic
Programming Environments: gcc, Microsoft Visual Studio
Operating Environments: DOS, Linux, NetBSD, Windows 9x/NT/2000/XP
Contact Info:
Ken Deboy
P.O. Box 50454
Reno, NV 89435
Tel: 775-750-2723
email: kdeboy@deboy.cc
Updated August 31, 2005